Quality & Safety
Committed to Quality and Safety
Providing high-quality and compassionate care for our patients is our top priority. We continuously work to improve care delivery, enhance safety and achieve our commitment to zero preventable harms, while delivering positive patient experiences. At our hospital, quality is embedded in every aspect of our culture and operations and is truly at the heart of our mission of making communities healthier.
Our talented team strives to meet and exceed rigorous quality and safety standards to achieve the highest levels of clinical excellence. Our deep commitment to quality is demonstrated by:
- Participation in a federally listed Patient Safety Organization
- Joint Commission accreditation
- Leapfrog Hospital Safety Grade
- Centers for Medicare & Medicaid Services (CMS) Star Ratings
Lifepoint Health National Quality Leader
Clinch Valley Medical Center is proud to be a Lifepoint Health National Quality Leader. This special designation recognizes hospitals that have enrolled in the Lifepoint National Quality Program and succeeded in transforming their culture of safety and achieving high standards of quality care, performance improvement and patient engagement.
To achieve this designation, our team went through a rigorous process working with experts to evaluate how we provide care and to adopt and implement best practices. As a result of this work, we have a unique cultural and operational focus on quality in which everyone – employees, physicians, patients and family members – has a voice and plays a vital role.
We consider quality more than just a set of clinical criteria. It is a way of life for us, encompassing everything we do. It incorporates how we care for patients, how we ensure the health and safety of each of our employees and how we contribute to the health of our community.
We're Here for You
If you have questions about how we ensure safety, measure quality, or promote equity, we invite you to reach out. We are always listening, and always working to improve.